Services

esilentpartner product implementation services
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PRODUCT IMPLEMENTATION

Benefit from our proven project management process for a controlled migration, including our Quick Start Program that converts core data from your current system into e·silentpartner. You'll be utilizing the capabilities of e·silentpartner in no time!
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User Training
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USER TRAINING

To smooth deployment, Médi Group delivers on-site user training to help you immediately leverage your investment, achieve optimum employee utilization, and increase business performance. Plus, as you grow, we can custom tailor training solutions to fit your needs.
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Expert Customer Support
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CUSTOMER SUPPORT

We provide expert customer care; when and how you need it, through live telephone, web conferencing, email, and online support. More than just a lifeline, it's proactive business support services that help navigate your firm toward success. Turning your investment in e·silentpartner into a powerful competitive advantage.


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Product Customizations
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PRODUCT CUSTOMIZATION

We understand that professional services firms have unique needs and custom processes. Which is why we can extend the capabilities of e·silentpartner to meet your specific business requirements.
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What Are You Waiting For? Schedule an e·silentpartner Demo Today!


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Additional Benefits


  Knowledgeable Customer Support: The team that built our technology is the same team responsible for your ongoing care and training.
  100% Web-Based and Responsive: e·silentpartner is accessible, on any device, via any internet or intranet connection.
  Scalable: SaaS hosting is provided by one of the most trusted web-services corporations, Amazon Web Services. As your company grows, we will be able to scale with you.
  HTML 5 Compliant: Meets all standards and recommendations of the World Wide Web Consortium (W3C).
  Sox-Compliant: This distinction proves the data security and financial integrity of e·silentpartner.
  Import/Export: Easily import any data from spreadsheets. All financial, key media, and job reports can be exported directly to .pdf, HTML, Microsoft Excel® (xls), or can be emailed directly to users.

  Search With Typeahead: Easily search and find matches for information even in the deepest reaches of your database. You can even search within your search results to find more detail.
  Reporting Flavors: Get up to 35 management income statements by client, client contact, client division, account manager, type of job, team, department, office or company.
  Customizable: From one setup window, literally every field label, report or window title can be changed to your preferred terminology.
  Global Ready: e·silentpartner comes in English, French, or Spanish versions, can account for Canadian VAT tax, and is multi-currency capable.
  Hosting Options: Choose from SaaS or on-premise deployment.
  Licensing Options: Purchase a combination of Full and eTime licenses for optimal productivity.